Contact

Questions about an order, a return, or a squishy gone wrong?

Email Us

The fastest way to reach us: [email protected]. Include your order number (it's in your confirmation email) and we'll pick it up from there.

Response Time

We reply to every email within 2 business days. Most come back the same day — we read them all.

Fulfilment & Lead Time

Orders are hand-packed and ship from our US fulfilment partner in 5–10 business days. Tracking lands in your inbox the moment your box leaves the warehouse.

Shipping & Returns

Order cost, speed, and tracking details are in the Shipping Policy. It didn't land the way you hoped? The Returns Policy explains how to send it back.

No web form here — email is direct and nothing gets quietly dropped.